Terms and Conditions
By accessing or using this website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before participating in any activity on our platform.
Legal Compliance and Licensing
Winwin-online.com operates under a valid gaming license No. OGL/2024/433/0399. Our services comply with international gaming laws and regulations. Users must be at least 18 years old or the legal gambling age in their jurisdiction to access and use our platform. It is your responsibility to ensure that online gambling is legal in your location.
Account Registration and Security
Creating an Account
To access certain features of winwin-online.com, you must create an account by providing accurate and complete personal information, including your full name, date of birth, home address, email address, and contact number. Verification through our Know Your Customer process may be required.
Account Security
You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect any unauthorized use of your account. winwin-online.com is not responsible for any loss or damage resulting from unauthorized access to your account.
Deposits and Withdrawals
Depositing Funds
All deposits must be made using approved and legally obtained payment methods. We support multiple payment options including credit/debit cards, e-wallets, and bank transfers. Minimum and maximum deposit limits may apply based on the payment method chosen.
Withdrawal of Funds
Withdrawal requests are subject to verification and processing times, which may vary depending on the payment method used. We reserve the right to withhold withdrawals if fraudulent activity or violation of these Terms is suspected.
Betting and Gaming Rules
All bets must comply with the specific rules of the event or game in which you are participating. We reserve the right to void any bets that violate our policies or are considered fraudulent.
Our games are developed by trusted software providers and are regularly tested for fairness and randomness. All gaming activities are for entertainment purposes only.
Bonuses and Promotions
Bonuses and promotional offers are subject to specific terms and conditions, including wagering requirements and time limits. These offers are only available to qualified users and may vary based on your location and account status.
To qualify for a bonus, you must meet all specified requirements. Failure to comply with the bonus terms may result in the loss of the bonus funds and any associated winnings.
Privacy and Data Protection
The site collects and processes personal and financial information to provide and improve our services. Your data is used to manage your account, process transactions, enhance security, and communicate with you about your account and our services. We do not share your data with third parties except as required by law or with trusted service providers who assist with our operations.
Limitation of Liability
Winwin-online.com is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our services. This includes, but is not limited to, losses resulting from technical problems, unauthorized access, or information errors.
Termination of Services
We reserve the right to suspend or terminate your account and access to winwin-online.com at our sole discretion, without prior notice, for reasons including, but not limited to:
- Violation of these Terms
- Suspected fraudulent or illegal activities
- Inactivity for a long period
- Creating multiple accounts
Governing Law and Dispute Resolution
These terms are governed by the laws. Any disputes arising from the use of winwin-online.com will be resolved through the following process:
- Negotiation: Try to resolve the dispute amicably through direct communication.
- Mediation: If negotiation fails, engage in mediation with a neutral third party.
- Arbitration: As a final step, disputes will be resolved through binding arbitration.
Changes to Terms and Conditions
Winwin-online.com reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the Terms periodically to stay informed of any updates. Your continued use of our services constitutes acceptance of the revised Terms.